Privacy Policy

Last updated: January 2026

Welcome to https://www.annakoukoullis.com/ (the “Website”). This Privacy Policy explains how I, Anna Koukoullis, collect, use, and protect your personal information when you visit my Website, enquire about services, book coaching, training or consulting, purchase digital products, or subscribe to communications.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Who I Am

My name is Anna Koukoullis, a coach, facilitator, and consultant based in the United Kingdom. I provide embodiment-based coaching, training and development, consulting, mentoring, and educational resources for individuals and organisations.

If you have any questions about this Privacy Policy or how your data is used, you can contact me at:

📧 anna@socialimpactcoach.co.uk
📍 United Kingdom

2. What Information I Collect

I may collect and process personal information depending on how you interact with the Website or services.

A. Information You Provide Directly

This may include:

Name, email address, and contact details
Information shared through enquiry forms, bookings, or direct communication
Information relevant to coaching, mentoring, or consulting engagements (shared voluntarily)
Payment information (processed securely via third-party providers — I do not store card details)
Emails or messages sent to me directly

B. Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

IP address, browser type, device information
Website usage data and browsing behaviour
Cookies and analytics data to help improve website performance and user experience

3. How I Use Your Information

Your personal data may be used for the following purposes:

To respond to enquiries and communications
To deliver coaching, mentoring, consulting, training, or digital services
To process bookings, registrations, and payments
To send newsletters, updates, or marketing communications (only where you have opted in)
To improve the Website, services, and user experience
To meet legal, regulatory, or accounting obligations

You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting me directly.

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, personal data is processed on the following legal bases:

Consent – where you have explicitly opted in (e.g. newsletters)
Contract – where processing is necessary to deliver services you have requested or purchased
Legal obligation – where required for tax, accounting, or regulatory compliance
Legitimate interests – for business administration, communication, and website improvement

5. How Your Data Is Stored and Protected

Your data is stored securely using GDPR-compliant platforms and systems, which may include email providers, website platforms, scheduling tools, learning platforms, and payment processors.

Appropriate technical and organisational measures are taken to protect your data from unauthorised access, misuse, loss, or disclosure. Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

6. Sharing Your Information

Your personal data is never sold or rented.

Limited information may be shared with trusted third-party service providers where necessary to operate the business, such as:

Payment processors (e.g. Stripe, PayPal)
Email marketing platforms
Booking and scheduling systems
Website hosting and analytics providers

These third parties are required to process data securely and in accordance with UK GDPR.

7. Cookies

This Website uses cookies to enhance functionality and analyse website traffic. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Please note that some Website features may not function correctly if cookies are disabled.

8. Your Rights Under UK GDPR

You have the right to:

Access the personal data held about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Withdraw consent at any time (for marketing or optional data)
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact anna@socialimpactcoach.co.uk.

9. International Data Transfers

Some third-party service providers may store or process data outside the UK. Where this occurs, appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections required under UK law.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The most current version will always be available on this page, with the “Last updated” date revised accordingly.

11. Contact

For privacy-related enquiries or data access requests, please contact:

📧 anna@socialimpactcoach.co.uk